Whirlpool defective refrigerator class action settlement

Whirlpool agreed to a class action settlement to resolve claims that certain refrigerators it manufactured are defective and have a “wire harness issue” that causes the ice maker, ice dispenser, water dispenser and/or control panel to fail.

The class action settlement benefits consumers who purchased a new Whirlpool, Maytag, KitchenAid or JennAir refrigerator manufactured between 2018 and 2021. Consumers can check if their refrigerator is covered by the settlement by entering their refrigerator’s serial number on the settlement website.

According to the class action lawsuit, certain Whirlpool-manufactured refrigerators are defective and experience a “wire harness issue” that causes the ice maker, ice dispenser, water dispenser and/or control panel to fail. As a result of this defect, consumers allegedly had to pay out of pocket to repair or replace their refrigerators.

Whirlpool is a home appliance manufacturer that sells a variety of appliances under its own name as well as Maytag, KitchenAid and JennAir.

Whirlpool has not admitted any wrongdoing but agreed to pay an undisclosed sum to resolve the Whirlpool refrigerator defect class action lawsuit.

Under the terms of the Whirlpool settlement, class members can receive either a cash payment or a repair for their defective refrigerator.

Class members who experienced a wire harness issue in their refrigerator between two and seven years after their refrigerator’s in-service date and who paid out of pocket for repairs or replacements can receive a partial refund for the repair or replacement. Class members who contacted Whirlpool or their retailer before paying out of pocket for repairs or replacements can receive a higher reimbursement percentage.

Class members can receive between 30% and 75% of the costs they paid for repairs or replacements, depending on how long after the in-service date the issue occurred and whether the class member provided notice to Whirlpool before paying out of pocket.