Vitagene Refunds
Filed against Vitagene
People who used Vitagene often qualify for 94 more open settlements
Estimated combined payout: up to $1,099
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About This Settlement
The FTC is sending PayPal payments to eligible customers who bought DNA test kits or health reports from Vitagene and didn’t cash their check sent by the FTC.
Vitagene promised to store its customers’ health and genetic information in a secure environment. But the FTC says that Vitagene didn’t keep that promise and that its security failures left more than 2,000 health reports unprotected.
The FTC entered into a settlement with Vitagene, which required the company to pay money, delete data it shouldn’t have, get customer consent before sharing data, and establish a strong security program. The FTC is now using the money to provide refunds to eligible Vitagene customers.
The FTC first sent payments in September 2024, which resulted in more than $24,900 in refunds. Now, the FTC is sending PayPal payments to people who didn’t cash their check.
If you get a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-888-427-9238.
How to File Your Claim
- 1Verify your eligibility
Review the settlement details above to confirm you meet the criteria.
- 2Visit the official claim form
Always file through the official settlement administrator website.
- 3Submit before the deadline
Check the official site for deadline information.
Frequently Asked Questions
How much can I get from the Vitagene settlement?
Per-person payout amounts have not been published yet. Check the official settlement page for updates.
What is the deadline to file a claim?
The claim deadline has not been announced yet. We recommend tracking this settlement to get notified when it opens.
Do I need proof to file a claim?
No proof of purchase is required for this settlement. You can file a claim without documentation.
How do I file my claim?
Visit the official settlement administrator website to submit your claim. Always verify you are on the correct site before entering personal information.
Who is eligible for this settlement?
This settlement is available to eligible consumers in the United States. Check the official settlement notice for detailed eligibility criteria.
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