$1.76M Cone Health pixel tracking class action settlement

Cone Health has agreed to a $1.76 million class action settlement to resolve a lawsuit claiming it used pixel technology on its website to collect and share patient information without their consent.

The Cone Health settlement benefits individuals who accessed the MyChart patient portal or completed a submission form on a Cone Health website between Sept. 1, 2016, and Nov. 3, 2022.

The class action lawsuit claims Cone Health used pixel tracking technology on its patient portal website to collect and share patient information without their consent. This allegedly violated the federal Health Insurance Portability and Accountability Act (HIPAA) and the North Carolina Electronic Surveillance Act.

Cone Health is a North Carolina-based, not-for-profit health system with five hospitals, multiple specialized medical centers and a mobile medicine network that includes emergency ambulances.

Cone Health has not admitted any wrongdoing but has agreed to pay $1.76 million to resolve the tracking class action lawsuit.

Under the terms of the Cone Health settlement, class members can receive an equal share of the net class action settlement fund. Exact payment amounts will vary depending on the number of claims filed.

The deadline for exclusion and objection is Oct. 5, 2026.

The final approval hearing for the pixel tracking class action settlement is scheduled for Nov. 5, 2026.

To receive a settlement payment, class members must submit a valid claim form by Oct. 5, 2026.

The class action settlement benefits individuals who accessed the MyChart patient portal or completed a submission form on Cone Health’s website between Sept. 1, 2016, and Nov. 3, 2022.

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim.